Peer Support

What is the Peer Support Program?

Peer Support is the vehicle for employees to “talk out” their personal problems confidentially with co-workers who understand and want to help.

Doesn’t Dr. Greenberg and His Colleagues Provide That Help?

Yes, on a professional level.  However, just as the problems that affect our lives are different, so are the ways we may choose to handle them.  Some people may turn directly to professionals at Greenberg & Associates.  Others might want to talk to peers they believe have “been there”, whose help they feel free to solicit as equals.

Which Support is More Successful?

The most successful programs, in law enforcement, fire and rescue as well as other emergency services, have offered employees both professional and non-professional (Peer Support) services from which to choose.  We believe offering both services along with trained chaplains is the most effective and comprehensive way to serves the needs of all employees.  Peer support services are provided in a variety of ways.  Our Peer Support program expands available resources by including a greater number of volunteer peer supporters whose experiences cover a wide range of problem areas. 

Who are the “Non Professionals” Who Become Peer Supporters?

They are your partners, friends and co-workers who have volunteered to share their life experiences and receive the training necessary to become peer supporters. In most cases they are not only approved for training by management but are also approved by the front line officers, firefighters, Deputies or EMTs with whom they work daily.   They represent all ranks and are sworn, non-sworn, reserve members, personnel, active and civilian personnel working at their regular assignments throughout your department and agency. 

What Does the Program Offer Me?

  • A large and diverse support network of volunteer peer supporters, available on a 24-hour basis, to render confidential support services to public servants and their immediate families.
  • A program which promotes trust and respects the need for anonymity and preserves confidentiality, while developing the ability to prevent conflict by utilizing any of a variety of avenues of self-help.
  • An ongoing training program which ensures that Peer “Supporters” are providing the most effective service possible.
  • A referral system of professionals and agencies representing several specialties, specifically chosen for their broad-based skills and their ability to meet the needs expressed by members of the public service families.

What Types of Problems Do Peer Supporters Handle?

Peer supporters have the ability to intervene and help with many different types of problems.  Some of the more commonly discussed issues are: Divorce, retirement, disability, career concerns, family relationships, finances, substance abuse, religious concerns, legal issues, emotional and/or physical health maintenance and bereavement.

What About Confidentiality?

Communication between a Peer Supporter and peer is considered privileged, except for those matters which involve a life threat or a serious/dangerous violation of the law.